FAQ
Step 1: Create an account Step 2: Find and select products you want to buy. Step 3: Add the items you like to your cart and once done click “Checkout” Step4: We ship to your location.
Order & Payments
Orders processed here will take 3-5 business days to arrive. Delivery details will be provided in your confirmation email
We accept VISA, MasterCard and EFT.
Extremely, we use PayFast as our payment gateway. Yeihubshop doesn’t even get access to your credit card information and all credit card details are encrypted.
No
You will receive an email to confirm that you have made a purchase, as well as a follow up email with the invoice. You can also track orders under Track My Order or Order History
Delivery & Returns
We offer standard delivery to everywhere in South Africa at a cost of R100 per delivery. Some items can be shipped within one working day of placing an order, while others can take up to 5 working days.
On the off chance you are not 100% happy with your purchase you will be able to return it within 14 days for a voucher to be spent on our site or a full refund.
You have 14 days to return the parcel. This means that within 30 days of receiving your delivery you have to submit a return request on the website
We will process your return within 5-10 days of receiving it. We will send you an email to confirm how you would like to be refunded
Security and Privacy
Yeihubshop is as protective about your privacy as you are. We may use cookies and other tracking tools to enhance your user experience though
No, all payments are handled by our 3rd party payment gateway provider. We don’t even see your credit details when they are entered.
Other
You can contact us through our contact page! We will be happy to assist you.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.